Privacy policy

Privacy Policy – Aroha

At Aroha , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment details
Order Information: Products purchased, order history, and transaction details
Technical Data: IP address, browser type, device information, and browsing behavior on our website
Communication Data: Messages or queries you send to us via email or contact forms

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support and respond to queries
Improve our website, products, and services
Send order updates, promotional offers, and important notifications (only if you opt-in)
Prevent fraud and ensure secure transactions

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and cart items
Understand website traffic and user behavior
Provide a more personalized shopping experience

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may share your information with trusted third-party service providers to operate our business effectively, including:

Payment gateways (for secure payment processing)
Shipping and logistics partners (to deliver your orders)
Marketing and analytics tools (to improve our services)

These third parties only access the information necessary to perform their services and are obligated to protect your data.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.