Shipping policy
At Aroha, every product is made especially for you. We follow a print-on-demand model, which means your order is freshly created after you place it—ensuring premium quality and attention to detail.
Order Processing Time
All orders are processed within 2–5 BUSINESS DAYS.
This includes product printing, quality checks, and packaging before dispatch.
Shipping & Delivery Time
Once shipped, your order will be delivered within:
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Metro Cities: [3–5 BUSINESS DAYS]
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Other Locations: [4–7 BUSINESS DAYS]
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Remote Areas: [5–10 BUSINESS DAYS]
Total Delivery Time (Processing + Shipping): Typically 5–10 business days
Note: Delivery timelines may vary slightly depending on your location and courier availability.
Shipping Charges
Shipping charges are calculated automatically at checkout based on order weight and delivery location.
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Standard shipping starts from approx ₹50–₹70
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Final shipping cost will be shown before payment
Order Tracking
Once your order is dispatched, you will receive a tracking link via email/SMS.
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Real-time tracking available for most orders
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Tracking updates may be limited in certain remote areas
Delays & Delivery Issues
While we aim to deliver on time, delays may occur due to:
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High demand or sale periods
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Courier partner delays
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Weather conditions or unforeseen events
We appreciate your patience and understanding.
Incorrect Address / Failed Delivery
Please double-check your shipping details before placing an order.
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Incorrect or incomplete addresses may lead to delivery failure
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If an order is returned due to failed delivery attempts, re-shipping charges will apply
Return-to-Origin (RTO)
If a delivery fails (e.g., customer unavailable, COD not accepted), the order may be returned to our facility.
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Re-shipping can be arranged upon request
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Additional shipping charges will apply
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Refunds (if applicable) will be processed as per our Return & Refund Policy
International Shipping
We currently do offer international shipping.
If available:
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Delivery timelines and shipping charges vary by country
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Any customs duties or import taxes must be paid by the customer
Contact Us
For any shipping-related questions or support, feel free to reach out:
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Email: aroha.suppport@gmail.com